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Disclaimers

Disclaimer: General Health Information

The information provided by Knight Chews LLC on supplements and related products is for general informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our website or products.

Disclaimer: Individual Results May Vary

Results from the use of supplements may vary from person to person. While we strive to provide accurate and up-to-date information, the effectiveness of supplements can depend on various factors, including individual body chemistry, lifestyle, diet, and exercise habits. Therefore, we cannot guarantee specific results or outcomes for any individual.

Disclaimer: FDA Compliance

Our supplements are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration (FDA). The information provided on our website or products is not intended to substitute for professional medical advice or treatment. Please consult with your physician or other healthcare professionals regarding any medical or health-related diagnosis or treatment options.

Disclaimer: Product Safety

While we take every precaution to ensure the safety of our supplements, it is essential to follow the recommended dosage and usage instructions provided on the product packaging or label. If you experience any adverse reactions or side effects, discontinue use immediately and consult with a healthcare professional. Keep supplements out of reach of children and pets. Pregnant or nursing women, individuals with pre-existing medical conditions, or those taking prescription medications should consult with a healthcare professional before using any dietary supplement.

Disclaimer: External Links

Our website may contain links to third-party websites or resources for informational purposes only. We do not endorse or control the content of these third-party websites and are not responsible for any information, products, or services provided by them. Use of any third-party website is at your own risk.

Disclaimer: Legal Compliance

By purchasing and using our supplements, you agree to comply with all applicable laws, regulations, and guidelines governing the use of dietary supplements in your jurisdiction. We are not responsible for any misuse or illegal use of our products.

Disclaimer: Changes to Policies

We reserve the right to modify or update these disclaimers and policies at any time without prior notice. It is your responsibility to review these disclaimers periodically for any changes. Continued use of our website or products after the posting of changes will constitute your acceptance of such changes.

Contact Us

If you have any questions or concerns regarding these disclaimers, please contact us for clarification.

Privacy Policy

Basic Information

Knight Chews LLC ("us", "we", or "our") cares about your privacy. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information is not limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.

Children Policies

Knight Chews LLC does not knowingly solicit information from our market to children ages 12, and under.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of [Date] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Terms of Use

Our Terms

Please read these (Terms of Use) carefully before using the Knight Chews LLC website

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Knight Chews LLC.

Knight Chews LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Knight Chews LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of The United States of America, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is warranted, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes as a warranted change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Refund Policy

Effective Date: 8/28/2024

1. Overview

At Knight Chews, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.

2. Returns

  • Eligibility for Returns:You have 3 days from the date you received the product to initiate a return.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. The product must have a defect to be eligible. 
  • Return Process:To initiate a return, please contact our customer service at Daelyn@getknightchews.com with your order number and reason for return.
  • Once your return is approved, we will provide instructions on how to return your item. Please do not send your purchase back to the manufacturer.
  • Return Shipping:You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to a defect or error on our part.

3. Refunds

  • Refund Eligibility: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 days.
  • Late or Missing Refunds:If you haven’t received a refund within the stated timeframe, first check your bank account or credit card statement again.
  • Then contact your credit card company or bank, as there may be some processing delays.
  • If you’ve done all of this and still have not received your refund, please contact us at Daelyn@getknightchews.com 
  • Non-Refundable Items:The only way to receive a refund for your products would be if you received the product with a defect.

4. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at Daelyn@getknightchews.com and follow the return process mentioned above.